Privacy Policy

The Zero Miles Meat Company ("we", "us", "our") operates thezeromilesmeatcompany.co.uk. This policy explains what personal information we collect when you use this website, how we use it, and the rights you have over it. We are the data controller for the information described below.

1. Who we are

The Zero Miles Meat Company
Email: [email protected]
Phone: 020 8720 9265
Registered office: Albany House, 14 Shute End, Wokingham, Berkshire, RG40 1BJ
Company number: 16993134

2. Information we collect

We collect personal information in the following ways:

• Franchise enquiries: when you submit our franchise enquiry form, we collect your name, email address, phone number, area of interest, and anything you include in your message.
• Mailing list: when you submit the franchise enquiry form, your name and email address are also added to our mailing list so we can send you updates about the Zero Miles Meat Company.
• Technical information: our hosting provider and the third-party services listed below may automatically log standard technical information, such as your IP address and browser type, for security and operational purposes.
• Advertising and analytics data: this website uses Google Ads conversion tracking (Google tag) and Google Tag Manager, which set cookies to help us measure the performance of our advertising and how the site is used.
• Investment widget: our home page uses a widget from Republic Europe (Seedrs) that invites visitors to find out about our crowdfunding campaign. It sets a cookie to remember whether you've seen or dismissed it, and links out to europe.republic.com if you choose to find out more.

We do not collect payment or financial information through this website.

3. How we use your information

• To respond to your franchise enquiry and progress your application — on the basis that this is necessary to take steps at your request before entering into an agreement with you, and our legitimate interest in running our franchise recruitment process.
• To send you marketing communications about the Zero Miles Meat Company — on the basis of your consent, which you can withdraw at any time (see "Your rights" below).
• To comply with our legal obligations.

4. Who we share it with

We use the following third-party services to operate this website. They process personal information on our behalf as data processors, under their own privacy and security terms:

• Formspree, Inc. — receives and delivers franchise enquiry form submissions to us by email.
• Zoho Corporation (Zoho Campaigns) — hosts our mailing list and sends marketing communications on our behalf.
• Google Ireland Limited / Google LLC (Google Ads & Google Tag Manager) — provides conversion tracking and tag management so we can measure the performance of our advertising and how the site is used.
• Republic Europe / Seedrs — provides the investment widget on our home page that promotes our crowdfunding campaign.

We do not sell your personal information to third parties.

5. International transfers

Some of the third-party services listed above may store or process personal information outside the UK or European Economic Area — for example, Formspree and Google are based in the United States. Where this happens, we rely on the safeguards required by UK data protection law, such as Standard Contractual Clauses, to help ensure your information remains protected.

6. How long we keep your information

We keep franchise enquiry information for as long as necessary to progress your enquiry, and for a reasonable period afterwards in case you get back in touch, before deleting or anonymising it. If you're on our mailing list, we keep your details until you unsubscribe or ask us to delete them.

7. Cookies and similar technologies

This website uses Google Ads conversion tracking (Google tag) and Google Tag Manager, which set cookies to help us measure how effective our advertising is and how the site is used. Our home page also uses a Republic Europe (Seedrs) widget promoting our crowdfunding campaign, which sets a cookie to remember whether you've seen or dismissed it. The site also loads fonts from Google Fonts, which may process your IP address when your browser requests them.

We ask for your consent before the Google Ads, Google Tag Manager and Republic widget cookies are set, using the cookie banner shown on your first visit. You can change your choice at any time using the "Cookie Settings" link in the footer of any page.

You can also control or delete cookies through your browser settings, and manage ad personalisation through Google's own Ad Settings.

Links to external sites, such as Google Maps for directions to a hub, are outside our control — please check their own privacy policies before using them.

8. Your rights

Under UK data protection law, you have the right to:

• access the personal information we hold about you
• ask us to correct inaccurate information
• ask us to delete your information
• ask us to restrict, or object to, how we use your information
• ask for your information to be transferred to another organisation
• withdraw your consent to marketing at any time — for example, by unsubscribing from any email, or by contacting us directly

To exercise any of these rights, contact us using the details in section 1. You also have the right to complain to the UK Information Commissioner's Office (ICO) at ico.org.uk if you're unhappy with how we've handled your information.

9. Children

This website is not directed at children, and we do not knowingly collect personal information from children.

10. Keeping your information secure

We take reasonable technical and organisational steps to protect the personal information we hold, but no method of transmission over the internet is completely secure.

11. Changes to this policy

We may update this privacy policy from time to time. The "last updated" date at the top of this page shows when it was last revised.

12. Contact us

If you have any questions about this policy or how we handle your personal information, please contact us:

The Zero Miles Meat Company
Email: [email protected]
Phone: 020 8720 9265